Ashish Kumar Gude

Senior Analyst – Customer Success @ Tanla Platforms Ltd. for 4 year(s)

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About
With five years of professional experience in the Marketing Industry, Business Development, and Market Research, I bring a wealth of expertise to the table. My background includes working for a marketing automation company, where I specialized in effectively managing CRM tools, engaging with customers, and generating revenue through performance-based reporting utilizing various data visualization tools.

As a Business Development Manager at Basik Marketing, I achieved significant milestones by introducing WhatsApp communication marketing to the Esports vertical in India. My ability to forge partnerships with other companies resulted in profitable ventures, showcasing my knack for strategic collaboration.

In my role as a Market Research and Insights Analyst at Insightful Consulting, I independently conducted an annual worldwide survey spanning 22 countries. I was responsible for every aspect, from data collection to integration, and from reporting to visualization. This experience has honed my analytical skills and ability to derive meaningful insights from complex data sets.

At Tanla Platforms Ltd., I managed end-to-end client relationships for major clients in BFSI, EdTech, and F&B industries, providing comprehensive business and data solutions that enhanced client satisfaction. My ability to translate complex business needs into actionable technical solutions contributed to a 5% boost in customer engagement.

Furthermore, I pride myself on strong communication skills and an aptitude for nurturing relationships across diverse service verticals. My proficiency in office tools and office management further enhances my organizational capabilities. Additionally, during my undergraduate studies, I served as the technical head for a TEDx event and currently serving as the Marketing Head for the Stevens BIA Club, demonstrating my leadership and project management abilities.

In my academic journey at Stevens Institute of Technology, I have undertaken several projects, including developing a campaign optimization approach and implementing market basket analysis, which have further refined my technical and analytical capabilities.
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over 1 year

Of being an active member on CapSource

8

Completed Courses

0

Mentor experiences

Employment History

Senior Analyst – Customer Success

Tanla Platforms Ltd.

7/2018 - 4/2021

Business Development Manager

Basik Marketing

4/2021 - 6/2021

Data Research and Insights Analyst

Shiv Technolabs

6/2021 - 12/2022

Senior Analyst – Customer Success

Tanla Platforms Ltd.

12/2022 - 7/2023

Education

Business Administration & Management, General

Stevens Institute of Technology

Class of 2025

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Topics of Interests
Customer Service & Account Management Data Management Digital Marketing Information Technology (IT) Market Research Marketing Operations PR & Communications Product Design & Development Research & Development Research, Analysis, Evaluation Sales & Business Development Talent Management
Industry Expertise
Aerospace & Defense Agriculture & Farming Arts & Recreation Biotech & Pharmaceuticals Computers & Hardware Construction, Repair & Maitenance Consumer Services Education Energy & Utilities Fashion & Apparel Finance Food & Beverage Government Health Care Insurance Manufacturing Media Natural Resources Non-Profit Professional Services Public Works Real Estate Restaurants, Bars & Food Services Retail Semiconductor Software & IT Sports & Entertainment Telecommunications Transportation & Logistics Travel & Tourism
Skills & Expertise